New Term Dates available below April - July 2026)
Term Booking & Cancellation Policy
Swimming lessons are booked and paid for on a termly basis. When a place is booked, that place is reserved exclusively for the swimmer for the duration of the term. Our staffing, pool hire and lesson planning are arranged based on the number of places booked.
Cancellation before the term starts
If you need to cancel your child's place, please notify us as soon as possible.
Cancellations received 14 days or more before the first lesson of the term will normally be eligible for a refund, less any applicable booking/deposit amount.
Cancellations received less than 14 days before the start of term may be subject to a cancellation charge to cover costs and losses incurred as a result of the cancellation and the difficulty of filling the place at short notice.
Cancellation after the term has started
Once the term has commenced, the place remains reserved for the swimmer for the remainder of the term.
If you choose to stop attending during the term, payments will not automatically be refunded or transferred to another term. This is because the place has been reserved for your child and the swimming school may be unable to fill the vacancy at short notice.
Where we are able to reallocate the place to another swimmer, we may, at our discretion, provide a refund or credit for the portion of the booking that has been successfully re-sold, less any reasonable costs incurred.
Illness or injury
If your child is unable to swim due to illness or injury for a short period, this does not automatically entitle you to a refund or credit for missed lessons.
Where appropriate, and entirely at our discretion, we may offer a make-up lesson or credit where this is reasonably possible.
For longer-term injuries or medical circumstances, please contact us and we will consider the circumstances on a case-by-case basis.
Missed lessons
Lessons missed due to holidays, appointments, forgotten lessons, transport difficulties or other personal circumstances are not normally refundable or transferable.
Changes to bookings
Requests to change classes or days are subject to availability and cannot be guaranteed.
Our commitment
We understand that circumstances can change and we will always try to be reasonable where we can. However, because each place is reserved in advance and our costs are committed based on booked numbers, refunds and credits cannot be guaranteed.
By booking a place, you acknowledge and agree to these terms.
Current Term Dates (Sept - Dec 2026)
Saturday Classes - 13 weeks:
Start Date: 5th September 2026
End Date: 12th December 2026
No swimming: 26th September (Open Day) & 31st October 2026 (Half Term)
Saturday Class Times:
11:20am - 11:50am
11:50am - 12:20pm
12:20pm - 12:50pm
12:50pm - 1:20pm
1:20pm - 1:50pm (adult classes available at this time)
Sunday Classes 13 weeks:
Start Date: 6th September 2026
End Date: 13th December 2026
No Swimming: 27th September (Open Day) & 1st November 2026 (Half Term)
Sunday Class Times:
9:30am - 10:00am
10:00am - 10:30am (adult and baby class at this time)
10:30am - 11:00am
11:00am - 11:30am
11:30am - 12:00pm